Course Objectives
By the end of the course, participants will be able to:
- Understand the strategic role of human resource management in organizational success
- Develop and implement HR policies and procedures
- Manage recruitment, performance, and employee development processes
- Handle employee relations, discipline, and workplace conflicts professionally
- Ensure compliance with labour laws and ethical HR practices
- Improve employee engagement, productivity, and retention
COURSE OUTLINE
Module 1: Foundations of Human Resource Management
- Meaning, scope, and evolution of HR management
- Strategic vs operational HR functions
- Roles and responsibilities of HR professionals
- HR ethics, professionalism, and governance
- Overview of international HR best practices (CIPD, SHRM, ILO)
Module 2: Workforce Planning & Talent Acquisition
- Workforce planning and manpower forecasting
- Job analysis, job descriptions, and competency frameworks
- Recruitment and selection strategies
- Interviewing techniques and hiring decisions
- Onboarding, induction, and probation management
Module 3: Performance Management & Learning & Development
- Performance management systems and objectives
- Goal setting, KPIs, and performance appraisal methods
- Managing underperformance and improvement plans
- Training needs analysis
- Employee learning, coaching, mentoring, and career development
Module 4: Employee Relations, Labour Law & Workplace Discipline
- Employment contracts and conditions of service
- Labour laws and regulatory compliance
- Employee relations management
- Disciplinary procedures and grievance handling
- Conflict management and dispute resolution
- Workplace ethics, diversity, and inclusion
Module 5: Compensation, Engagement & HR Operations
- Compensation and benefits management
- Salary structures and reward systems
- Employee motivation and engagement strategies
- Workplace wellbeing and retention
- HR documentation, records, and reporting
- Introduction to HR analytics and HR digital tools
Learning Methodology
- Instructor-led sessions
- Practical workplace case studies
- Group discussions and role plays
- Scenario-based HR problem-solving
- Assignments and assessments
Assessment & Certification
- Successful participants will be awarded the:
🎓 Certified Human Resource Manager
Who Should Attend
- HR officers and administrators
- Supervisors and managers with people responsibilities
- Business owners and entrepreneurs
- Project managers and team leaders
- Public sector and NGO professionals
- Individuals transitioning into HR roles
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